HELP & FAQ

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🔍

🚀 GETTING STARTED

How do I pair STELLAR FlyPods for the first time?+

Does STELLARvibe connect automatically?+

What are the tabs in the app?+

🔗 CONNECTION

My STELLAR FlyPods won't connect. What should I try?+

The app says 'disconnected' but I can hear audio. Why?+

The tabs are greyed out. How do I use the app?+

🎵 SOUND & EQ

How do I change the sound profile?+

Can I create a custom EQ?+

How do I share my EQ preset?+

How do I reset the EQ to default?+

🔒 PERMISSIONS

Why does the app need Bluetooth permission?+

Why does the app need Notification access?+

Why does the app need Camera permission?+

Can I use the app without giving all permissions?+

🤖 AUTO-EQ

What is STELLAR Auto-EQ?+

Auto-EQ isn't switching when I change tracks. Why?+

Can I turn Auto-EQ off for a specific song?+

🔇 ANC & TRANSPARENCY

What is ANC?+

What is Transparency mode?+

How do I switch between ANC modes?+

🔋 BATTERY

Where do I see the battery level?+

The battery percentage disappeared. Why?+

The battery shows wrong or doesn't update.+

🎨 THEMES

How do I change the app theme?+

Is my theme saved between sessions?+

🔧 TROUBLESHOOTING

I hear no sound from one FlyPod.+

The app crashes on startup.+

The EQ bars are moving but I don't hear a difference.+

STELLAR FlyPods don't appear in my phone's Bluetooth list.+

How do I factory reset the STELLAR FlyPods?+

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